Carpet
How long will it take to have my carpets cleaned at my business? The amount of time will be contingent on the size of the area needing to be cleaned and processes used, either low moisture, portable extraction, or truck-mount extraction, in terms of efficiencies and time. A highly trained ServiceMASTER Commercial Cleaning technician can help you choose a program that best meets your needs and schedule.
Will carpet cleaning be disruptive to my business? The team at ServiceMASTER Commercial Cleaning will work with you to schedule a time after hours or we can develop a customized program to clean your carpets in sections. Our technician will inform you of estimated dry times needed.
Can I use store-bought carpet cleaners for spot removal? We recommend using only ServiceMASTER Commercial Cleaning products. For more information, contact your local ServiceMASTER Commercial Cleaning professional.
How often do I need to get my carpets professionally cleaned? To keep the carpets in your business in good shape, we recommend setting up your business on a carpet care program to provide regular care and maintenance which can help extend the life of your carpets. It’s best to get your carpets cleaned quarterly using our low moisture method to remove soil before it gets ground-in your carpet fibers. By doing a quarterly carpet cleaning, you may only need a professional deep cleaning carpet service once a year.
When will I be able to walk on my floors after carpet cleaning? It’s best to allow drying time of six to eight hours before you can walk on your carpet. It is best to wait two days before placing heavy furniture back onto carpet if not using blocks.
Will there be an odor? Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction, ensuring we do not leave any soapy residue behind. This allows for fresh, clean carpets.
Do I need to do anything prior to the technician arriving for my scheduled service? Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up items from the floor in areas you want cleaned, such as rugs, plants, trash cans, etc. Pre-vacuum all areas to be cleaned.
Do I have to move furniture? To get the best results with professional carpet cleaning, we recommend removing furniture from the rooms we will be cleaning. Items we clean around instead of moving include file cabinets, conference room tables, bookcases, lobby furniture and large pieces of furniture.
Are there instructions to follow after my carpets are cleaned?mmediately after cleaning, it’s best to allow carpets to dry for 6-8 hours before walking on them. Walking on them may flatten the fibers. Use air movers if needed to help air circulation as this will speed up the drying time. Ifa carpet protector such as ScotchgardTM was applied, foot traffic should be minimized for up to 24 hours to let the product cure. Don’t move any furniture back in place until carpet is completely dry or Scotchgard carpet protector has cured.
TILE AND GROUT
Why should I get tile & grout professionally cleaned? High traffic gradually dulls the floors and the grout becomes dark with dirt. Regular mopping only removes surface-level dirt.
Is professional tile & grout cleaning expensive? Professional tile and grout cleaning can be just pennies compared to the cost of replacing tile. Call today to get an estimate from one of our professionals.
How long does it take to get the tile & grout at my business professionally cleaned? For a 300 square-foot area, cleaning generally takes 1 to 3 hours. If you choose to have the grout sealed by applying a urethane finish, we recommend waiting 24 hours after rinsing to apply sealer so the sealer will adhere properly. Grout sealing itself takes two to three hours. Time varies based on tile size, the amount of soil in the grout and room configuration.
Will a professional tile & grout cleaning be disruptive to my business? The team at ServiceMASTER Commercial Cleaning will work with you to schedule a time after hours or we can develop a customized program to clean your tile in sections. Our technician will inform you of the applicable dry times needed.
Can I use household cleaning products on my tile & grout surfaces? Tile floors are easy to clean, and we recommend using a neutral cleaning agent. Please ask for information about specific ServiceMASTER Commercial Cleaning products.
How often do I need to get my tile & grout professionally cleaned? To keep the tile floors in your property looking their best, we recommend having them professionally cleaned every year, depending on the amount of traffic, soil and regular floor maintenance.
When will I be able to walk on my floors after a tile & grout cleaning? Stay off of freshly cleaned tile floors for at least 30 minutes. Avoid getting any liquid on the floor for 24 hours until the sealant cures completely if grout sealing is included as part of the service.
Will there be an odor? After tile and grout is cleaned, you may notice a faint scent. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity.
Do I need to do anything prior to the technician arriving for my scheduled service? Simply pick up items on the floor, such as rugs, plants and trash cans, as well as sweep or vacuum the area to be cleaned.
Are there instructions to follow after my tile & grout surfaces are cleaned? Stay off freshly cleaned tile for at least 30 minutes, and avoid getting any liquid on the floor for 24 hours if sealant has been applied. Return furniture (with suggested use of felt pads) and rugs to floors after 24 hours.
Upholstry
Why should I get upholstered furniture cleaned? Having upholstered furniture professionally cleaned eliminates odors, removes tough stains and extends the life of your furniture.
Is professional upholstery cleaning expensive? Professional upholstery cleaning is just pennies compared to the cost of replacing worn furniture that hasn’t been maintained. Call today to get an estimate from one of our professionals.
How long does it take to get my upholstered furniture professionally cleaned? Total cleaning time depends on the cleaning process used and the amount of time needed for the upholstery to dry. The technician will give you an estimated cleaning time prior to service.
Will a professional upholstery cleaning be disruptive to my business? The team at ServiceMaster will work with you to schedule a time after hours or we can develop a customized program to clean your upholstery. Our technician will inform you of estimated drying times.
Can I use household cleaners for spot removal? We recommend using only ServiceMASTER Commercial Cleaning products. For more information, contact your local ServiceMASTER Commercial Cleaning professional.
How often do I need to get my upholstered furniture professionally cleaned? Furniture manufacturers recommend having upholstered pieces professionally cleaned every 12 to 24 months.
When will I be able to use my furniture after a professional cleaning? Depending on the cleaning method we use, drying time differs. The average drying time is anywhere from 1 to 6 hours.
Will there be an odor? Depending on the type of upholstery, you may notice a faint scent. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity.
Do I need to do anything prior to the technician arriving for my scheduled service? Pick up items on upholstery to be cleaned such as reading material or office partition décor. You can leave pillows if you want them cleaned
Post Construction
What is it? Construction clean-up is a service provided to brand new buildings or buildings that are being remodeled.
What we provide? We provide the light cleaning that is needed after the construction work is completed and all construction debris has been removed. This is the final step prior to turning the building over to the owner. NOTE: Construction clean-up is divided into two categories: rough clean-up and final clean. ServiceMASTER Commercial Cleaning focuses on the final clean. Rough clean-up is the removal of construction debris and is often done by the contractor. ServiceMASTER Commercial Cleaning does not do rough clean.